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FAQs
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FAQs
What is your standard turn around time?
We generally allow 3 to 5 business days from proof approval to ship out the finished product. At times of heavy production, this could be extended slightly. We also offer expedited turn times of shipping within 48-hours, however additional charges may apply. On expedited orders, next day air delivery is required.
Does it cost less if we only print one color as compared to full color?
No, with digital printing, it does not matter if you only print one color or a vivid photograph, the cost will remain the same.
Do you ship internationally?
Yes. Please contact us for further details.
How are billboard vinyls finished?
Billboard vinyls are finished with bleed and pockets. Lets use a 14'x48' as an example: The 14'x48' is the LIVE AREA, or what is viewed while driving down the road. However, with standard finishing, this would be have a finished size of 15'x49', which the additional 6" on all sides is bleed that also includes the pocket. Pockets are essentially where the vinyl is folded over, creating a loop and seamed creating a "pocket" which allows installers to insert the fiberglass gripper bars through providing an attachment point for the ratchet straps which will be used to keep the vinyl in place. 
What format should the file be designed in?
Your design should be created as CMYK and we can accept a wide range of files! However, our preferred formats would be AI, EPS, PDF, PSD, or TIFF. JPEGS can also work, however, with compression, these often render an image of less quality than the others. If the graphic is not flattened its always best to convert all fonts and shapes to outlines, and include all linked images within the file.
If you have yet to have your art designed, please feel free to contact us via e-mail and we can send templates per your request. 
What is the best way for me to send our art?
If your art is ready to send, Click Here, OR in the future, in the top right corner of the website, there is an Upload File link, from there you will click Secure Upload and follow the on screen directions from there.
How do we know that the art you received was interpreted correctly?
We like to send out proofs via email within 24-hours of receiving the order to confirm everything was interpreted correctly.

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If you are interested in any of our large format printing services, be sure to request a quote!
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